Career Detail


Inside & Outside Sales Rep
“The Money Maker”
The ultimate goal of any sales representative is to gain new accounts and sale the products and services of their employer.
The Job
Sales representative sells the services their company offers, reaching customers over the telephone, in person, and through written communication efforts. Regardless of where they are employed, most work in either inside sales or outside "field" sales. Inside sales representatives may spend a lot of their time on the phone, taking orders and resolving any problems or complaints about the merchandise. These sales representatives typically do not leave the office. Outside sales representatives spend much of their time traveling to and visiting with current clients and prospective buyers. During a sales call, they discuss the client's needs and suggest how their merchandise or services can meet those needs. Companies usually set goals or quotas that representatives are expected to meet.
Work Environment
Depends on the industry and employer. Some work in call centers, others in retail outlets, at home or travel to customer locations.
College Majors
business administration, communication, industry related
Minimum Qualifications
Many employers hire individuals with previous sales experience who lack a college degree, but hiring candidates with a college degree is becoming increasingly common. The ability to sell is the number one qualification.
Personality traits helpful for this career
goal oriented, persuasive, and able to work well both independently and as part of a team.
Quick Facts
  • Earnings vary greatly depending on employer and industry.
Compensation and Outlook
Compensation methods for representatives vary significantly by the type of firm and the product sold. Most employers use a combination of salary and commissions or salary plus bonus. Commissions usually are based on the value of sales, whereas bonuses may depend on individual performance, on the performance of all sales workers in the group or district, or on the company's performance. Unlike those working directly for a manufacturer or wholesaler, sales representatives working for an independen
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